Should You Outsource Your Property Management Services?

August 30, 2021

Property management is constantly evolving as new technologies and conditions emerge. Over the past 18 months, we have seen how the pandemic has changed the property management role:

  • Many teams worked remotely, making effective communications and coordination even more important for property managers to master.  
  • Property managers had to ensure their buildings complied with any ventilation, social distancing, and screening requirements to protect tenants and employees.
  • Cleaning and disinfection schedules were sent into overdrive. Property managers had to make sure their teams sanitized high-traffic public areas constantly to maintain their tenants’ confidence.

Most importantly, the pandemic showed developers, asset managers, and any other decision-makers invested in the long-term success of their properties that they needed adaptable property management services that address the here and now. 

It is certainly possible to find great property managers to work with your in-house team, but we will make the case that outsourcing is the best way to protect your long-term investments. 

Outsourcing your property management services will likely save you money, but it is much more than that. It may reduce your risk and shield you from adverse conditions – like a global pandemic. We explain how below. 

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Would I really save money by outsourcing?

A property manager handles the day-to-day operations of running a building. They wear many hats and can be involved with everything from tasking out emergency repairs to invoicing and collecting rent. Property management companies charge for their services, but think about the savings in the long run. 

An experienced property management team will identify ways to maintain your rental properties to maximize their long-term value. 

At Berman, we are a full-service company, so we handle all property management services. Still, our team can also handle emergency repairs, ongoing maintenance, landscaping, and other aspects of running buildings successfully. 

If needed, we can even provide asset management services to ensure you are maximizing your revenue and not leaving any money on the table. 

Will I still have control of my rental properties?

One of the most common objectives against outsourcing is the sense that you will have to give up control of your properties. We understand that. You put in hard work, time, and money to build your portfolio and ensure its long-term success. Handing the keys over to another company can be intimidating or outright scary. 

The most important thing to remember is that you have the power to vet and find companies that can provide the services you need and exemplify the same values and principles that guide you. When seeking out property management companies, you should be looking for a partner committed to delivering the best possible experience for your tenants. 

At Berman, we don’t approach every client plan as a one-size-fits-all solution. We ensure developers and asset managers have as much or as little input as they want. In some cases, we can even hire their current technicians and janitorial staff to help us maintain their properties. A developer or asset manager should never feel like they’re out of the loop. 

But by outsourcing, we think you’ll find very quickly that you’ll have more time to focus on other priorities while not sacrificing your buildings’ day-to-day operations. 

How can a property management company reduce my risk?

When you outsource, you are paying for expertise. A property management company should implement best practices and standards that make your operations more efficient and more flexible. The goal is to prevent issues before they arise and respond to environmental changes that get you back up and running as quickly as possible. 

This could include developing a preventative maintenance program to identify potential equipment or structural problems or implementing a disaster recovery plan in the event of a natural disaster or power failure. We are headquartered in Florida and have seen our fair share of hurricanes and other extreme weather events. Our team has helped countless clients clean up and restore their operations.

Our Flexibility Comes from Our Expertise and Experience 

When you encounter something new, it is only natural to panic or stick to “business as usual,” hoping that it will work in this situation. The pandemic revealed how important it is to be able to adapt. Berman was able to guide clients through the initial months of the pandemic and into today for several reasons:

  • We invested in our team’s training on the latest best practices related to disinfection and training. We incorporated our expertise in how we approached cleaning and disinfecting our clients’ properties. This resulted in cleaner and safer environments for their tenants and staff.
  • We utilized various software and tools to ensure our teams were connected and completed tasks correctly and on time. 
  • We assessed our framework and determined what was working and what needed to be changed to fit the conditions of these unique times. 

Because we had the people, the processes, and the tools, we were able to help our clients emerge from the pandemic stronger and retain and even improve the long-term value of their properties. That is the best case we can make for developers and asset managers to consider outsourcing. You will save time and money, but you will also have a partner who will help you prepare and adapt when needed. 

If you are thinking about outsourcing, our team would love the opportunity to speak with you and share more about the benefits of outsourcing. Request a consultation today!

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